You will hear a restaurant manager speaking to a group of new kitchen assistants.
First you have some time to look at questions 11 to 16.
Now listen carefully and answer questions 11 to 16.
I'm Joy Parkins, the restaurant manager.
I gather that none of you has worked as a kitchen assistant before.
You may be a little anxious, but most assistants tell us they enjoy the job.
Occasionally someone may speak sharply to you, but it isn't personal.
What people particularly like is the variety.
There are so many different tasks that the work never becomes dull.
And if you perform well, there may be opportunities to move up and take on greater responsibility.
You've all arrived punctually, which is an excellent beginning.
I'm also pleased that everyone is wearing suitable shoes because kitchen floors can become wet and slippery.
Those with long hair have tied it back properly.
However, a few of you are still wearing rings or bracelets.
Please put that jewelry somewhere secure today and leave it at home from tomorrow as it can create a safety risk.
Today will be extremely busy.
There are no tables available for dinner, and only a small number remain for lunch.
Luckily, our head chef has returned.
He was on holiday throughout last week, so the other chefs had to take on additional work.
Before I explain the job in more detail, I need to cover some general rules.
Regardless of age, nobody may operate certain equipment until they have received the appropriate training.
The waste disposal unit is one example.
I believe two of you, Emma and Jake, are under 18.
That means the meat slicer is completely off-limits to you, and none of you may use the electric mixer until someone has demonstrated it.
You may have heard that kitchen work can be stressful, and sometimes it is.
During your first week, each shift will last eight hours.
After that, you can volunteer for overtime if you wish.
Whatever hours you work, you will still have a break halfway through.
The physically difficult part is spending the whole day standing, lifting, and carrying, so you'll soon become fitter if you aren't already.
There's rarely an opportunity to slow down.
When a chef gives an instruction, you must act on it immediately.
On the positive side, our air conditioning system is much better than the systems in many kitchens.
Before you hear the rest of the talk, you have some time to look at questions 17 to 20.
Now listen and answer questions 17 to 20.
I'll now introduce some members of staff you need to know.
As I mentioned, I'm Joy Parkins.
I arrange what each person does during the day and decide how long everyone works.
I'll rotate you among different colleagues in the kitchen so that you can learn while doing the job.
Another important name is David Field.
If you hurt yourself even slightly, report it to him.
He'll record what happened and make sure you receive the right treatment.
He is qualified to provide basic first aid himself, or he'll send you elsewhere if more help is needed.
Then there's Dexter Wills.
Speak to him whenever you break a plate or any other item.
Don't leave it and hope the damage goes unnoticed.
Breakages must be recorded and replacements arranged, otherwise difficulties may arise later.
Finally, Mike Smith manages our supplies of perishable food.
If you see that flour, sugar, or anything similar is running low, tell him so he can order more.
All right, the next thing.
That is the end of part two.