You will hear a staff member giving colleagues information about the company's volunteering program.
First, you have some time to look at questions 11 to 16.
Now listen carefully and answer questions 11 to 16.
This meeting is for new employees and anyone who has not previously joined one of our volunteering projects.
The company has allowed staff to spend some paid working time helping local charities for the past five years and the program has been very successful.
Taking part does not require a huge commitment.
The company pays for eight hours of your time each year.
You can use it all on one day or divide it into two shorter sessions during the year.
You may also volunteer in your own time for a few hours every week.
That choice depends entirely on you.
Most staff already have family commitments and other responsibilities.
Feedback from employees has been extremely positive.
They said the volunteering made their jobs feel more worthwhile rather than making promotion more likely.
Many also enjoyed meeting people in the community and improving relationships with colleagues.
One or two even found it useful to have on their CVs.
A particularly successful activity last year was a get working project.
The unemployed participants could already complete job applications and had strong literacy skills.
What they found difficult was communicating effectively with possible employers and customers.
So that was where our staff concentrated their help.
This year we are starting an additional project.
Until now, our main work has involved education and training, including reading support in schools and cooperation with charities.
We will continue those activities, but we have agreed to look after part of a nearby park.
It is a completely new direction for us.
Our annual digital inclusion day takes place next month.
Its purpose is to help older people remain comfortable with technology.
This year it will be held at Hill College in the ICT suite.
Staff volunteers will be needed to assist with the event.
If you would like to participate, complete the online form.
You do not need to attend the training session because each volunteer will be paired with an experienced colleague.
Your manager can tell you the available dates if necessary.
Before you hear the rest of the talk, you have some time to look at questions 17 to 20.
Now listen and answer questions 17 to 20.
The people attending last year's digital inclusion day benefited a great deal.
Most were in their 70s, although some were younger and several were already in their 90s.
A number owned a computer and also had a mobile phone, but both devices tended to be old models.
They generally understood simple operations, such as sending a text, but at first they showed little interest in exploring anything unfamiliar.
Participants said the event helped them feel less isolated, although that was not the main purpose of the day.
The clearest outcome was that communicating with relatives became easier, especially through video calls.
Some enjoyed shopping online, but that was not the activity they considered most useful.
Playing online games was unexpectedly popular as well.
A number asked about reading newspapers on tablets, which had not been covered in the session.
The weather was poor, but overall the event went extremely well.
That is the end of part two.
