👂️ Audio and questions

Question 1 - 10
Complete the form below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
WILDLIFE CONSERVATION SOCIETY APPLICATION FOR MEMBERSHIP

Caller’s name: Michael Jones

Heard of WCS from:

1.



Address: 21 Beel Street, Leeds

Postcode:

2.



Phone number: 01173 58642

E-mail address: mj@

3.





Length of membership:

4.

years

Type of membership:

5.



Fee: £

6.





Payment details: direct debit

Name of bank:

7.



Account name: Michael Jones

Account number: 01059612

Date of first payment:

8.



Reference number:

9.



Other requests:

  • extra information pack

  • 

    10.
    
    

❓ Transcript

Wildlife Conservation Society
Woman:
Wildlife Conservation Society.
Woman:
Good afternoon.
Woman:
Can I help you?
Michael Jones:
Oh, hello.
Michael Jones:
Yes, I'd like to join, please.
Woman:
Oh, yes, certainly.
Woman:
I'll just get some details from you.
Woman:
Could I have your name?
Michael Jones:
Michael Jones.
Woman:
Right.
Woman:
And can I ask where you heard about us?
Woman:
Was it in an advert, or did a friend tell you, or...
Michael Jones:
Neither, actually.
Michael Jones:
It was a radio program.
Michael Jones:
Then I just got your number from the phone book.
Woman:
Oh, right.
Woman:
Now I need some membership details.
Woman:
It's Michael Jones, and the address?
Michael Jones:
21 Beale Street.
Woman:
Okay.
Michael Jones:
Leeds.
Woman:
Fine.
Woman:
And do you know your postcode?
Michael Jones:
Yes, it's LS142JW.
Woman:
Okay.
Woman:
And do you have a daytime telephone number we can contact you on?
Michael Jones:
Yes, you can call me at work.
Michael Jones:
The number's 0117358642.
Michael Jones:
And I can give you my office email address, if you like.
Woman:
That'd probably be useful.
Woman:
Yes, please.
Michael Jones:
It's mj at hennings.co.uk.
Woman:
Is that H-E-N-N-I-N-G-S?
Michael Jones:
That's right.
Woman:
Thank you.
Woman:
Now, I just need to ask you some questions about exactly what you want.
Woman:
First of all, how long do you want the membership for?
Woman:
We do two-, three-, and five-year memberships, and we also do one for life.
Michael Jones:
I think I'll just get the minimum length this time round.
Woman:
Fine.
Woman:
And then the type of membership.
Woman:
We do single, joint or family, which covers up to four children.
Michael Jones:
Well, we haven't got any children, but I think I'll get the joint one because my wife will probably want to do the activities with me.
Woman:
Yes.
Woman:
Fine.
Woman:
Let me see.
Woman:
That'll be £49 altogether then, please.
Woman:
How would you like to pay?
Michael Jones:
By direct debit?
Woman:
No problem.
Woman:
I just need your bank details.
Woman:
Can you give me the name first?
Michael Jones:
It's the Union Bank.
Woman:
And now I've got your name, but I need your account number.
Michael Jones:
Ah.
Michael Jones:
0-1-0-5-9-6-1-2.
Woman:
OK.
Woman:
When would you like to start payment?
Woman:
Next month, on the 1st of October, or...?
Michael Jones:
Can you make it the 15th instead?
Woman:
No problem.
Woman:
The membership will begin then too.
Woman:
Is that all right?
Michael Jones:
That's fine.
Woman:
I'll just give you a reference number in case there's any problem.
Woman:
Have you got a pen?
Michael Jones:
Yes.
Woman:
It's J-Y-Z-3-7.
Woman:
And we'll be sending you an information pack within a few days.
Woman:
Is there anything else?
Michael Jones:
Oh yes.
Michael Jones:
Could you send me an additional one?
Michael Jones:
I've got a friend who's very interested.
Woman:
Certainly.
Woman:
No problem.
Woman:
I'll make a note of that.
Woman:
There's also a video we can send you if you like.
Woman:
There's no charge.
Michael Jones:
Yes, please.
Michael Jones:
That'll be great.

🔥 Answer key (đáp án và giải thích)

1
radio program / a radio program / radio programme /a radio programme

Giải thích chi tiết

Câu hỏi: Heard of WCS from:

🎯 Xác định loại từ cần điền:

  • Cấu trúc hear of + something + from ⇒ chỗ trống cần một nguồn thông tin/ phương tiện truyền thông (ví dụ: advert, friend, radio…).

  • Ccần thông tin về kênh nghe/biết đến tổ chức.

Đáp án đúng: radio program

▶️ Bắt đầu nghe ở: câu hỏi của nhân viên về where you heard about us và các lựa chọn như an advert hoặc a friend told you.

☺️ Giải thích đáp án:

  • Đọc câu hỏi, khoanh vùng từ khóa heard about us để biết sắp nghe về nguồn giới thiệu.

  • Trong bài nghe, nhân viên đưa ra lựa chọn: “in an advert” hoặc “a friend”.

  • Michael phủ định các lựa chọn đó bằng “Neither” (không phải cả hai).

  • Ngay sau đó Michael nói rõ: “It was a radio program.” ⇒ nguồn anh ấy biết đến là radio program.

🧐 Lưu ý: ❌ advert/ friend => Đây là lựa chọn được nhắc đến ngay trước đó nhưng đã được Michael phủ định (Neither).

Xem full giải thích