Sally:
Thanks for coming round.
Man:
Um, so just before we get started, I'll just make a few notes.
Man:
So, um, we're at 15 Hill Street?
Sally:
Yes, that's right.
Man:
And then I need to write down your contact information.
Man:
Just for the office, you know.
Man:
So first, what's your surname please, Sally?
Man:
And your phone number, I've got that somewhere.
Man:
OK Sally, so what building work would you like to have done?
Sally:
Well, let's go into the kitchen first.
Sally:
So, you see, it's quite dark in here.
Sally:
We've tried having a few lights fitted, but it hasn't really made any difference.
Sally:
So what we've decided is the window is too small.
Sally:
We'd like a larger one.
Man:
That shouldn't be a problem.
Man:
And is there anything else you'd like done in the kitchen?
Sally:
Well, at this time of year, I mean, I shouldn't complain really, but I wish it wasn't so hot in here.
Sally:
Is there anything you can do about that?
Sally:
It's too expensive.
Man:
How about a fan then?
Sally:
Yes, that would be perfect.
Man:
And what's next, Sally?
Sally:
Well, if we walk through into the bathroom, the thing is, when my father's staying, he can't use the bath.
Sally:
So I thought here, on the back wall, I'd like you to fit a shower.
Man:
Shouldn't be too hard.
Man:
I'll get you some brochures, because there are a few ways of doing that.
Man:
Now, those tiles on the wall look new.
Man:
So do you want to keep those?
Sally:
Yes, the tiles are new, but actually my husband doesn't like them.
Sally:
We want to change to those very small ones.
Sally:
But do I have to choose a colour now?
Man:
You can do that later.
Man:
I'll get some charts for you to look at.
Sally:
Now the last thing, let's walk outside.
Sally:
I need to show you some things outside the house.
Man:
And the fence looks in good condition.
Sally:
Yes, it's new, but the thing is the gate.
Sally:
You have to bend down to open it.
Sally:
We need something that's higher.
...:
<v Right, I'll see to that.
Sally:
Then the other thing is the garage here.
Sally:
We had a break-in, actually.
Man:
Ah, yeah, I can see.
Man:
Um, the door should be fine, but the lock.
Man:
I'll replace that, shall I?
Sally:
Then also, if you step back here and look up on the roof, you can see that it's damaged.
Man:
Did that happen in the storm a couple of weeks ago?
Sally:
Yes, that's right.
Man:
I'll get up there and take a look at that then.
Man:
That might be quite a big job, but I'll get back to you once I've had a look.
Man:
I can see that your rain gutter is broken as well.
Man:
Well, I'll need to replace it, maybe with a steel one.
Sally:
No, plastic will be fine, thanks.
Sally:
And that's everything, I think.
Sally:
Is there any other information you need?
Sally:
What about a start date?
Man:
Well, I'm completely booked all April, and I've got a job on May the 5th.
Man:
That'll be a few days.
Man:
So, let's say May the 8th.
Man:
Now, what about a key, in case you're out?
Sally:
We have a security code.
Sally:
I'll give you that.
Sally:
It's a mix of letters and numbers.
Sally:
The code is A-G-4-1-7-6.
Man:
OK, we'll organise some...