Question 1 - 10
Write ONE WORD ONLY for each answer.
Conflict At Work
Much workplace conflict belongs to the broad category of 1..
It frequently results from a desire to display 2..
Conflict may also arise because people have different 3..
“4.” conflicts occur when employees prioritise their own group over the whole company.
Stress caused by conflict may cause prolonged 5. from work.
Chief executives
Many CEOs experience both 6. and anxiety.
They may not respond well when others question their choices.
Conflict may occur between people with different 7..
Other managers
A more 8. organisational structure can make reporting relationships unclear.
Reducing conflict
Managers must make a sustained effort to gain employees’ 9..
An independent outsider may play a role as a 10. to help resolve a dispute.
. . .
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