Question 1 - 10
Write NO MORE THAN TWO WORDS for each answer.
Company Outsourcing
Case study - TCP Technologies:
Manager: Manjeet Khanna
- Main target: to create a 1. environment
Grading for staff:
- Every month grades are published on an 2.
The cultural openness increased the quantity of incoming contracted opportunities.
- The cultural openness improved the level of 3. of the company.
- The increased rate of staff satisfaction has led to growth of 32% in the 4.
Recent interview:
A company is not one entity comprised of components, but a living organism composed of cells.
- Manjeet’s motto is 5.
Benefits of management style:
The rate of staff turnover has been reduced.
- A 6. can be from any other company.
- Grades are not used for 7.
Features of managing style:
Personally, the manager wrote emails to respond to the complaints.
- The complaint form known as a 8. has access to all employees online.
- The manager can receive any complaints concerning air conditioning, food quality and 9. entitlement.
- A 10. on the anonymous complaint was introduced in the new system.
. . .
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