Question 1 - 6
Choose TWO letters, A-E.
1-2.
What TWO things do Brad and Helen agree to say about listening in
groups?
Listening skills are often overlooked in business training.
Listening skills are often overlooked in business training.
It’s sometimes acceptable to argue against speakers.
Body language is very important when listening.
Listeners should avoid interrupting speakers.
3-4.
What TWO things does the article say about goal-setting?
Meetings should start with a clear statement of goals.
It’s important for each individual’s goals to be explained.
Everybody in the group should have the same goals.
Goals should be a mix of the realistic and the ideal.
Goals must always to be achievable within a set time.
5-6.
What TWO things do Brad and Helen agree are weak points in the article’s section on conflict resolution?
It doesn’t explore the topic in enough detail.
It only discusses conservative views.
It says nothing about the potential value of conflict.
It talks too much about ‘winners and losers’.
It doesn’t provide definitions of key terms.
Question 7 - 10
Choose FOUR answers from the box and write the correct letter, A-F.
A
B
C
D
E
F
7.
Preparing the powerpoint
8.
Using direct quotations
9.
Creating a handout
10.
Drawing up a bibliography
List of options
A
Contact the tutor for clarification.
B
Check the assignment specifications.
C
Leave it until the last task.
D
Ask a course-mate to help.
E
Find information on the Internet.
F
Look through course handbooks.
. . .
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