Question 1 - 6
Choose appropriate options A, B, C.
1.
What was Jill surprised to find?
Some work to reduce the water usage to her house could be done soon
The house was poorly insulated
She could get financial help
2.
What does Jill say can do straight away?
Use energy-saving bulbs
Turn down the thermostat
Turn off their appliances completely
3.
What pleased Jill about the energy provider?
reduction in price for prompt payment
allowing customers to pay online
having a reduction in price of the energy-saving sources
4.
What difficulty does Jill have with the energy meters?
They are difficult to access
The figures are hard to read accurately
She can’t tell whether they’re for electricity or for gas
5.
What kind of energy-saving method is Jill going to take next?
Use an energy-saving boiler
Have the walls checked for their insulation level
Install double-glazed windows
6.
Why is Jill doubtful about renewable energy?
She thinks it’s unsuitable for her house
She doesn’t understand the technical details
She believes it’s too expensive
Question 7 - 10
Choose TWO letters, A-E.
7-8.
Which TWO water-saving tips are recommended by Jill?
Use more showers than baths
Keep the washing machine full before using it
Boil only as much water as you need
Turn off the taps while you are brushing your teeth
Repair leaking taps
9-10.
Which TWO topics do people most frequently ask about?
the ideal temperature setting on the thermostat
whether to leave the light on or not
whether to use a computer or laptop to watch movies
how to work out the operating cost of appliances
whether solar panels only work on sunny days
. . .