Research Methodology

Question 1 - 4

Write ONE WORD for each answer

Research methodology

STEP 1

Stage 1
Discussion with supermarket department manager to decide on the store’s ﻿ for the website

STEP 2

Decision to investigate website use as a﻿ way for customers to communicate problems

STEP 3

Stage 2
Design of questionnaire to identify customers’ experiences and﻿ to problems

STEP 4

Data collected from ﻿ with customers in four branches of the supermarket

STEP 5

Analysis of responses

Research methodology

STEP 1

Stage 1
Discussion with supermarket department manager to decide on the store’s ﻿ for the website

LINEARTHINKING

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