Real Listening Test Pre 2025 - Vol 1 Test 5

Question 1 - 7

Write ONE WORD AND / OR A NUMBER for each answer.

Report about a customer problem with a product

Summary of customer’s problem
- one bit of the item he bought was 1missing

- another piece was broken
Customer details
Name
Gordon Cooper
Address
77 Woolbridge Lane, Whitesands
Postcode
﻿2WS178GP
﻿
Product details
Type of item 
Bookcase
Name of item 
Maine 3Classic
﻿
Order reference 
﻿4PT9475
﻿
Details of damage 
the 5top
 shelf was broken
Arrangement for collection
Day of collection 
Wednesday
Time
﻿64.45 / 4:45
 pm
Contact details for customer
Email:7gcooper45
 @mail.com

Summary of customer’s problem	- one bit of the item he bought was 1missing - another piece was broken
Customer details
Name	Gordon Cooper
Address	77 Woolbridge Lane, Whitesands
Postcode	2WS178GP
Product details
Type of item	Bookcase
Name of item	Maine 3Classic
Order reference	4PT9475
Details of damage	the 5top shelf was broken
Arrangement for collection
Day of collection	Wednesday
Time	64.45 / 4:45 pm
Contact details for customer	Email: 7gcooper45 @mail.com

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