Information day: Training courses for workers in the hospitality industry

Làm bài section 1
10:00

Question 1 - 5

Choose the correct answer.
1.
What has the speaker enjoyed most about working in hospitality?
the range of jobs available
the range of countries he has visited
the range of people he has worked with
2.
What point does the speaker make about kitchen assistants?
the long hours will not suit everyone
their work is sometimes quite boring
the pay is not particularly good
3.
According to the speaker, which job is sometimes undervalued?
porter
cleaner
dishwasher
4.
Experience in reception may help employees
to learn foreign languages.
to manage successfully situations.
to get a better job eventually.
5.
The speakers say that interview skills
are particularly important in hospitality.
easy to learn if you have some practice.
are understood better now than in the past.

Question 6 - 10

Choose the correct letter, A-J, next to questions 16-20.
A
B
C
D
E
F
G
H
I
J
6.
Restaurant Service
7.
Kitchen Hands
8.
Porters, Cleaners, Dishwashers
9.
Receptionists
10.
Interview Skills

A

B

C

D

E

F

G

H

I

J

. . .

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